Meet the Team

Team that matters: Key people of ASM Innovate BPO who ensure 100% Customer satisfaction

5

Maria Flores Lazarra

General Manager / Owner

  • General Manage  / Owner, ASM Innovate BPO (2019 to present)
  • General Manage  / Owner, Bessmy Foods Philippines  (2016 to Present)
  • General Manager / Owner, Samarec Service Master Placement Agency, Philippians                                                                     (2012 to present)
1

Diosa Mae Cafugauan

Operations Manager

  • Operations Manager, ASM Innovate BPO (2019 to present)
  • Customer Service Associate/ Concentrix Philippines (2017 to 2019)
  • Assistant Manager/ Emilia’s Kitchenette & Catering Services (2010 to 2014)
2

Aparna Veera

Project Director

  • Project Director, ASM Innovate BPO (2019 to present)
  • Sr. Director, Telus International Philippines,(2016 to 2018)
  • Vice President, EXL (2014 to 2016)
  • Regional Manager APAC, GlofinX (2012 to 2013)
  • General Manager, Firstsource (2010 to 2012)
4

Glydel Gesille Espero

Human Resources / Recruitment Supervisor

  • Humar Resources Supervisor, ASM Innovate BPO (2019 to present)
  • Regional Trainer, HUAWEI Philippines (2018 to 2019)
  • Process Trainer, Concentrix Philippines   (2015 to 2018)
3

Anthony Tenio Dionisio

Marketing Manager

  • Marketing Manager, ASM Innovate BPO (2019 to present)
  • Deputy Manager for Operations, Concentrix Philippines (2014 to 2018)
  • Assistant Manager, Hinduja Global Solutions (2010 to 2014)
  • Assistant Manager, Telus International Philippines (2006 to 2009)